Terms and Conditions
1. General
1.1 Hampshire Websites ("we", "our", "us") provides web design, SEO (Search Engine Optimisation), PPC (Pay-Per-Click) services to clients ("you", "your") under these terms and conditions.
1.2 By placing an order or using our services, you agree to these terms and conditions.
2. GDPR Compliance
2.1 Hampshire Websites complies with the General Data Protection Regulation (GDPR). We will handle your personal data securely and only use it for the purposes specified in our Privacy Policy.
2.2 By engaging our services, you consent to the collection, use, and processing of your personal data as outlined in our Privacy Policy.
3. Website Design Payment Terms
3.1 All prices are in GBP (£). Hampshire Websites Ltd. is not VAT registered.
3.2 Estimates provided are based on our understanding of your requirements and may be subject to change if the scope of the project changes.
3.3 A 25% deposit of the total estimated fee is due upon placement of the order for web design.
3.4 The balance of the fee is due upon completion of the project, prior to the website going live.
3.5 For projects extending over 30 days, interim invoices will be issued monthly for work completed in the previous month.
3.6 All invoices are payable within 30 days of the invoice date.
4. Payment Terms for Delays in Submitting Copy and Images
4.1 You, the client, are responsible for providing all necessary content (including but not limited to copy, images, and any other materials) in a timely manner, as agreed upon at the start of the project.
4.2 If delays in submitting required content exceed 14 days from the agreed deadline, Hampshire Websites reserves the right to issue an interim invoice for the work completed up to that point.
4.3 If the delay in submitting content exceeds 30 days, Hampshire Websites may, at its discretion:
Issue an additional interim invoice for 50% of the remaining balance to compensate for the delay.
Reschedule the project, which may lead to further delays in completion.
4.4 The project will not move forward or be completed until all required content has been received, and any outstanding invoices have been paid.
4.5 In the event of long-term delays (exceeding 60 days), Hampshire Websites reserves the right to terminate the project. Any deposit or payments made will not be refunded, and an invoice for work completed up to the termination date will be issued.
5. Claims and Acceptance for Websites
5.1 Upon completion of the website, you will have the opportunity to review and test the functionality.
5.2 Any claims for defects or issues with the website must be made within 14 days of completion.
5.3 Once the website is accepted and payment is made in full, it will be considered as approved for launch.
6. SEO Setup Payment Terms
6.1 For SEO setup services, 50% of the total estimated fee is due upfront upon placement of the order.
6.2 The remaining 50% will be due upon completion of the initial SEO setup, prior to the final SEO report being delivered.
6.3 Any ongoing SEO services will be billed monthly, with payment due within 30 days of the invoice date.
7. SEO Retainer Terms
7.1 SEO retainer services are ongoing monthly agreements that provide continuous optimisation, monitoring, and reporting of your website’s performance.
7.2 The monthly retainer fee will be agreed upon prior to the commencement of services, based on the scope of the work.
7.3 Payment for the SEO retainer is due in advance at the start of each month, with invoices payable within 28 days.
7.4 SEO retainer contracts require a minimum commitment of 6 months, after which the contract will automatically renew on a month-to-month basis unless terminated by either party with 30 days’ written notice.
7.5 Any additional work or services outside of the agreed SEO retainer scope will be quoted separately and billed upon completion.
8. PPC Setup Payment Terms
8.1 For PPC (Pay-Per-Click) setup services, 50% of the total estimated fee is due upfront upon placement of the order.
8.2 The remaining 50% will be due upon completion of the initial PPC setup, prior to the campaign going live.
8.3 Any ongoing PPC management or optimization services will be billed monthly. The management fee will be agreed upon in advance and will depend on the scope of work required for maintaining and optimizing your campaigns.
8.4 Ongoing PPC management fees are due at the start of each month, with invoices payable within 28 days.
8.5 The client is responsible for the payment of all media spend associated with PPC campaigns (e.g., Google Ads, Facebook Ads). Media spend is paid directly to the advertising platforms and is not included in Hampshire Websites’ fees.
9. Intellectual Property
9.1 Upon receipt of full payment for the web design, development, or SEO services, ownership of the final website, including all graphics, text, and other visual elements, will be transferred to you, the client.
9.2 Until full payment has been received, Hampshire Websites retains ownership of all intellectual property rights to the website design and content.
9.3 Any third-party software, plugins, or tools used within the website or for SEO purposes will remain subject to the respective licenses and intellectual property rights of their creators. You are granted a license to use such third-party components only in accordance with the terms of their respective licenses.
9.4 You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the design, content, code, or services provided by Hampshire Websites without express written permission.
9.5 You, the client, are responsible for ensuring that all content (text, images, video, and other materials) you provide to Hampshire Websites for use on the website is free from copyright infringement or other intellectual property violations. You will indemnify Hampshire Websites from any legal claims or damages arising from the use of such content.
10. Claims and Acceptance for Websites
10.1 Upon completion of the website, you will have the opportunity to review and test the functionality.
10.2 Any claims for defects or issues with the website must be made within 14 days of completion.
10.3 Once the website is accepted and payment is made in full, it will be considered as approved for launch.